At Art of Jodhpur, we are committed to delivering your order with good quality packaging within a quick time frame. Our shipping policy is transparent and designed to provide you with a hassle-free shopping experience. Below are the details regarding our shipping practices.
1. Delivery Timeline
- Standard Delivery: Most orders are delivered within 4-7 business days. We operate Monday to Friday, excluding public holidays.
- Delivery Delays: While we strive to maintain regular delivery times, delays may occasionally occur due to public holidays, unforeseen circumstances, or logistical delays.
2. Shipping Method
- Courier Partners: We partner with reputable couriers such as Bluedart, ATS, FedEx, and DHL to ensure safe and swift delivery of your orders.
- Handling: All items are handled with utmost care and packaged to protect them during transit.
3. Free Shipping
- Eligibility: All prepaid orders in India are eligible for free shipping. Choosing an online payment option allows you to avoid the nominal Rs 49 charge that applies to Cash on Delivery orders.
4. Order Tracking
- Tracking Information: Once your order is shipped, we will send you a shipment confirmation email that includes the tracking ID and the name of the courier partner.
- Tracking Your Order: You can track the current location of your shipment and the expected delivery date by visiting the courier partner’s website and entering the tracking ID provided to you.
5. Payment Options
- Accepted Methods: We accept all major debit and credit cards, including Mastercard, Visa, and American Express. We also support UPI and offer net banking options across major banks.
6. Customer Support
- Inquiries and Support: Should you have any questions about your order dispatch or shipping methods, please feel free to contact us at care@artofjodhpur.com. Our dedicated team is here to assist you.
7. Additional Information
- Packaging: We ensure that all our products are securely packed using the materials that offer the strongest protection suited to the items.
- Custom Orders: For customized or made-to-order items, additional time may be required for production. We will communicate any extended delivery times during the order process.
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